Reset your password
1. Open the sign-in page.
2. Choose the password reset option.
3. Enter the email address used for your OnePursuit account.
4. Check your inbox and spam folder for the reset email.
5. Follow the reset link and choose a new password.
If the reset email does not arrive
- Confirm you used the same email address you used to create the account.
- Check spam, promotions, quarantine, or business email filtering.
- Wait a few minutes before requesting another reset link.
- If you still cannot find it, contact support from the Help Center.
Changing your sign-in email
If account email changes are available in your account settings, update your email there and verify the new address. If you no longer have access to the original email, contact support. We may need to verify account ownership before changing the sign-in email.
Security note
OnePursuit support will never ask for your password, full payment details, or a one-time login code. Do not share those details in a support request.