How membership access works
OnePursuit memberships control access to premium planning, Field Desk intelligence, advanced analysis, and other member tools. Some pages are public, some require sign-in, and some require a paid plan.
Common access states
- Free: basic account access and public/community surfaces.
- Premium: expanded planning and intelligence workflows where available.
- Elite: deeper tools, higher limits, or advanced workflows where available.
If a feature is locked
1. Confirm you are signed in with the email used for your subscription.
2. Open Usage or membership status to confirm your current plan.
3. Refresh the page after a successful checkout or subscription update.
4. If access still looks wrong, contact support with your account email and the feature you expected to use.
Billing and access timing
Most successful subscription changes should update quickly. If payment succeeds but access does not update, support can check the Stripe subscription event and your OnePursuit entitlement state.
Launch note
During early launch, plan labels and billing copy may continue to improve. The Usage page is the best source for current entitlement status.